Casual FOH Usher

We are looking to appoint Casual Ushers who will support the Front of House department in delivering a high standard of customer care, essential to the efficient day-to-day operations of the Belgrade Theatre, its staff, visitors and customers. Much of this work is centred around theatre performances but there are also daytime events that ushers will support.

Our Casual Ushers will implement and support our customer service aims, including: welcoming and showing patrons to their seats, supporting patrons needs during a performance, supervising audiences ensuring their comfort and safety, selling theatre programmes and merchandise and helping keep our venue clean and tidy.

Salary and Band: £12 an hour
Department: Front of House
Hours: This is a casual post. There are no guaranteed minimum hours.
Location: Belgrade Theatre, Coventry

What are we looking for: 

Essential

• Enthusiasm for Theatre and the part it plays in its community
• Desire to help patrons from all kinds of backgrounds and with different needs
• Smart appearance, polite, friendly and efficient manner
• A reasonable level of fitness and mobility is required due to the physical nature of the post
• To be an effective champion for the value of live theatre and be interested in the work that the theatre is producing and presenting
• Willingness to embrace the Belgrade Brand Values to be the people who know and care.
• Flexibility and willingness to embrace change
• Excellent team worker, supporting the work of colleagues as well as inviting the support and input in return

Desirable

• Experience working in a similar customer facing role
• Cash handling experience

For more information and to apply, download the Candidate Pack below. 

Candidate Pack Audio Introduction: 

Job Description Audio: 

Disability Confident Committed Employer

As a Disability Confident Committed Employer, we have committed to:

• Ensure our recruitment process is inclusive and accessible,
• Communicating and promoting vacancies,
• Interviewing disabled people who meet the minimum job criteria,
• Anticipating and providing reasonable adjustments as required,
• Supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work,
• At least one activity that will make a difference for disabled people.

Find out more about the Disability Confident Scheme here. 

If you would like to be considered under the Disability Confident Employer Scheme please complete this form: Disability Confident Employer Scheme

Finally, if you need any support to help you apply, please don’t hesitate to get in touch via recruitment@belgrade.co.uk, and we will do our best to meet your needs.